COVID-19 Preparedness: What we are doing to ensure guest safety

The risk of exposure to COVID-19 is a concern we take very seriously. In addition to local health codes which require all surfaces to be cleaned and then washed with a bleach solution, the Balsam Lake Motel is taking steps to ensure the health and comfort of our guests by adhering to CDC Guidelines for cleaning by increasing the amount of cleaning product we are using.

Our cleaning staff has training from cleaning the University of Minnesota Hospital Cancer and lung recovery rooms.

Balsam Lake Motel’s rooms were renovated in 2018 and 19 to all-tile and linoleum to ensure that all surfaces can be fully cleaned and laundered.

All mattress pads, furniture, and pillow covers, are completely replaced between guests. Pillows are treated with ozone and hydrogen peroxide to ensure absolute cleanliness.

Being an old-fashioned Motel, each room is completely isolated from the others, with the lobby as the only communal area.

Balsam Lake is an extremely special place to our guests, and us, and our goal in 2020 is to impede guest plans as little as possible by making as many rooms available as we are able given the impact of COVID-19.